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Blank events in the Events Summary

sgreath

I am seeing periodic blank messages in my Events log, has anyone seen this before and any idea how to fix it?

I'd be happy to paste a screenshot if someone can give me a brief how to on posting an image here.

Thanks!

Steve

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mark_wiggans

Reply-> Options tab- Upload file for screenshot

sgreath

Thank you sir. I think I've attached the screen shot

EventsSS.JPG

mark_wiggans

What version is this>? What happens on the website when you drill down into that node for details?

sgreath

Orion Network Performance Monitor 8.5.1 SP3

I can't drill down into it, there's no link on the x'd out event, so I'm not sure where it's coming from.

mark_wiggans

since all you have to work with is the time/date try this

Run the Diagnostics Utility which can be found in C:\Program Files\Solarwinds\Orion\SolarwindsDiagnostics.exe

In the results created -drill into the EventLogs folder and look in the Solarwinds.csv for more details. Maybe this will help determine the source of the event,

sgreath

I don't see any events from today's date in there. Anywhere else I can look in that diag file?

Here are the last dates and times in the eventlogs/solarwinds.csv

Error	3/16/2008 9:07
Error	3/16/2008 9:07
Information	3/16/2008 9:07
Information	3/16/2008 9:07
Information	3/16/2008 9:07
Warning	3/16/2008 9:07
Warning	3/16/2008 9:07
Warning	3/16/2008 9:07
Warning	3/16/2008 9:07
Warning	3/16/2008 9:07
Information	3/16/2008 2:59
Information	3/16/2008 2:59
Information	3/16/2008 2:59
Information	3/5/2008 9:25
Information	3/5/2008 9:25
Information	3/5/2008 9:25

mark_wiggans

I would open a support ticket then.

sgreath

Will do, thanks.

FormerMember

have seen this before I believe it is that the icon for the status is not donloaded to the computer you are viewing on and due to that it places the generic icon there but may also fial to complete loading the text for that event also. If you check it will probably be asssociated with one particular type of event.