Is there anyway to get local help files for Orion? The network I'm monitoring is a "closed" network with no access to the internet.
Greg,
The only thing I can think of is possibly editing your local host file, adding the line help.web.server.ipAddress solarwinds.net to your local client. Hosts is found in the windows\system32\drivers\etc folder on most computers.
You would then need to create a default redirect on your local webserver to point to the help folder. I would not suggest this unless you are very comfortable with IIS, as Orion might be your default web page on your web server. If that is the case, all this will do is make calls to solarwinds.net go to your Orion login.
If you were to create a new website for only the help, you could use that site's IP address in your client host file for solarwind.net.
I'm afraid I can't guarantee any of this... but, I hope that helps a bit...
Michael
Unfortunately not at this time.
Is it possible to download the web based help files to use on my local IIS?
I don't believe so- I will verify this and provide an update-
According to the Orion Administrators Guide on Page 131:
<quote>
NPM Web Settings The following options may be configured from the NPM Web Settings page:
• Help Server is the URL of the server where online help for Orion NPM is stored.
</quote>
Therefore, you should be able to store the help files locally on your Orion server in the InetPub directory.
This board should be call "whacked" - you can't even post quotes or Web links anymore.... :-(
Thanks Network_Guru, but I already saw that. What I don't know is how to download their "on-line" help pages so that they will work locally.
Greg
There is a way to do this. Download the zip file located at http://www.solarwinds.com/support/Orion/docs/OrionLocalHelp.zip.
There are 2 caveats: (1) this zip contains a number of folders that need to exist in the IIS server location you specify and (2) the win32 UI, System Manager, does not call the new help location specified in the Web Console.
Unzip the contents of this zip file to c:\inetpub\solarwinds\LocalHelp.
Update the Orion Web Console Help File location:
Click Admin in the Web Console toolbar, and then click Orion Settings in the left navigation pane. In the Help Server field, enter the location where you unzip this file. For example: type http://yourOrionIISServer/LocalHelp, where yourOrionIISServer is the netbios name or the IP address of your Orion Web Console server.
Please update this forum with your experiences. I will be monitoring the thread.
Thank you,
Michael Torok
Michael,
Works like a charm. I also created a custom item on the menu bar to replace the online "Help" item with the link to the local help file: http://youOrionIISServer/LocalHelp/NetPerfMon/SolarWinds/wwhelp/wwhimpl/js/html/wwhelp.htm
Too bad we can't change the help file location for the System Manager and Map Maker. Maybe there is a way to do a redirect if http://solarwinds.net is requested. Do you know?
Thanks!!
