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Possible Bug?

salyerma

After installing 8.5 and NF 2.2, my account could not load the Netflow Traffic Analysis page. I was getting an error "object reference not set". But what was funny, everybody elses Netflow was working fine. So I went into admin, to see what was my default page for netflow, and mine was set to "Default". Everyone else's was set to "NetFlow Traffic Analysis Summary". When I went back to my account to set mine the same way, the only options were "Default" and "None".

So then I went into the dbo.Accounts table on the sql server and compared my record vs someones who was working. I had a -2 entry for that field while they had a "34". I changed mine to 34 and Netflow started working. Problem is, when I go back into account manager, it gets set back to "-2." So I cannot make changes to accounts without killing my Netflow.

Thanks,

Mark Salyer

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FormerMember

One suggestion: Check that your NetFlow Summary is not accidentally set to Network Summary.

salyerma

Not that I can tell.

Marks

dperdue

Mark,

In the Views table in the database, look for the row with ViewTitle="NetFlow Traffic Analysis Summary" and check the ViewType column. It should be "NetFlow Summary". We are looking into a bug where this is sometimes reset to "Summary" and that could be what you are hitting.

salyerma

Yeap, it is set to "Summary" Should I change it back?

Mark S.

dperdue

Yes.

salyerma

That works. Thanks.