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Orion NPM Home unable to contact thwack server

elaird

My Home loads very slowly and says unable to contact Thwack server.

Is there a way to fix this or remove the Thwack pane all together, The NOC really has no need to see it.

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elaird

I hate to reply to my own but I found the manage views menu and removed it but do not know what the server is unrechable.

qle

Yeah, it's obviously a matter of preference whether you want to use the Thwack resource. However, if you're still interested in using it, I believe your Orion server will need access to the Internet for it to function properly.

sampsonc

I'm having the same issue. We are behind a proxy server. Is there provisioning in the Orion settings to put a proxy server in?

FormerMember

In the web.config file in the root of the website, there is an <appSettings> section.

You'll want to add the following params to the section, like so:

(Make sure not to remove the other parts the appSettings section.

smcdonald

Everytime I upgrade Orion I have to spend time removing the Thwack resources these days since it slows down the pages a lot because of we use a proxy and it doesn't work.
Can this proxy setting be moved to somewhere easily accessible like the NPM settings on the website? So I could set this and not worry about it in the future?
Otherwise everytime we do a configuration wizard etc we'll lose this config right?

Thanks

Karlo.Zatylny

S. McDonald,

The Thwack Resources bug has been noted and is in our bug tracking system. The removal of these resources should be permanent with the fix.

Thanks