Can the SNMP Trap Alerts grab information from Orion NPM custom variables assigned to the same host or are they two completely seperate tools that do not share information?
--Mark.
I'm not sure I understand the question. Can you give an example of what you're trying to accomplish?
When a SNMP Trap comes in for system A, I want to trigger an alert that sends an e-mail out and include in that e-mail some custom variables that I have for system A in Orion NPM. For example, a cold start might be received and I might in turn send an e-mail that has the contact information for System A which is grabbed from NPM.
--Mark
Great! Thanks so much! I'll give it a try.
You should be able to use: ${type.<fieldName>}Example: ${Node.MyCustomProperty}
There seems to be some confusion on this issue. Only advanced alerts allow you to access the custom properties and build variables dynamically. Basic alerts, syslog, and traps each have their own finite set of variables that are supported.
To answer the original question, you can not access the custom property values from the variables in Trap service.
Sorry. My bad. I asked a question of Development without sufficient context and then posted the answer. Our long-term plan is to consolidate the alert engine in Syslog and Traps into the advanced alert engine, but I don't have a definite time frame on that yet.
I created an idea/feature request for this topic and hope it covers most of the needs also covered in this post?
A lot of people seem to want this and also most competitive products support propper Trap handling:
http://thwack.solarwinds.com/ideas/3580
Please vote!