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Issues installing Orion eval

St_evil

Good afternoon,

As of today I have been tasked to run and test the Orion Monitor software.

So I downloaded the latest Evaluation package and installed this.

After the installation the wizard starts which is self explanatory, (I did follow the admin guide in case there were any settings I needed to be aware of)
During the last step of the wizard where it created the "orion database" it gives me an error message.

"An error occured configuring Orion Network Monitor Datavase. Operation is not allowed when the object is closed."

Not quite sure what "object" it's referring to but I did some checking and all services seem to be active.

Did a quick search on the forums and the knowledge base articles but I seem to be getting nowhere with that.

Any help would be greatly appreciated!

Attached is the log dump

Note: The time required to upgrade the Orion database depends on the size of your database. If you have a large database this may take a while.

2008-02-12 14:31:41,215 [5] DEBUG DatabaseHelper - SQL Server on "(local)" reports its collation as "SQL_Latin1_General_CP1_CI_AS".

2008-02-12 14:31:41,215 [5] DEBUG DBStructureProcessor - 'SQL_Latin1_General_CP1_CI_AS' - selected collation for the new database

2008-02-12 14:31:43,560 [5] ERROR ConfigurationProgressScene - Error reported during database creation [SQL-DMO][Microsoft][ODBC SQL Server Driver][SQL Server]Database 'netpermon1' already exists. Choose a different database name.

2008-02-12 14:31:43,560 [5] ERROR ConfigurationProgressScene - Error Creating Database.

2008-02-12 14:31:43,560 [1] INFO ConfigurationProgressScene - Error Creating Database.

2008-02-12 14:55:52,720 [5] ERROR ConfigurationProgressScene - Error Creating Database. Please check the ConfigurationWizard.log file for details.

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Accepted answers

St_evil

uhm, it's working now.... I turned of the shared memory connection and it went through fine. So problem resolved!!

All comments

mark_wiggans

Is this a clean install? Have you tried using a different DB name>? The ConfigurationWizard.log file could tell us more. C:\Program Files\SolarWinds\Orion -> ConfigurationWizard.log

St_evil

Yep, it's a clean instal, and a new database. I've tried various random names for the databases and they do get created, but orion seems to not be able to access them.

If you re-run the setup wizzard it will see the database but claims it is not an orion compatible database, which I presume is due to the fact that it was not able tocreate the tables the first time round.

Unfortunatly, no one here knows alot about DB's as we don't really support that internally. So it could be something very obvious.
I've attached the whole log in the attachments.

ConfigurationWizard.txt

mark_wiggans

It looks like a permissions issue. Install as local admin and verify that you have SA rights to that DB to be able to create the tables--

more details here...

www.solarwinds.com/.../OrionQuickStart Guide.2.14.htm

St_evil

Ok, so what I did was a fresh install as the local admin.

Setup a seperate DB called "test" and created an account that has FULL DB ownership via the DB_owner security rights.

Ran the wizard again and used the test account and db i created and it still brings up the same errors.

My next test I deleted the database, and setup a new one and during creation i set the test account as the owner, still the same results there.

mark_wiggans

Something is not setup correctly on the system. What OS are you evaluating with?

"an not open connection [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied"- If you are using SQL Express locally the TCP pipe may not be open since this is closed by default. Verify that this is open. Also sometimes the SQL express will not show unless you put in (local)\sql Express name.

So to recap try the (local)\SQLexpress and make sure the TCP/IP port is open and allowing pipes and verify the SA account is being used.