This new release looks like it has some awesome features so I am eager to install it.
Before I upgrade myself, I always like to see how other people's experience was. So for those of you that have upgraded, how was it?
I upgraded a small Test environment with no issues. This was using the offline installer
Servers upgraded where
MPE: running NPM, NCM and IPAM
APE:running NPM, NCM and IPAM
x2 AWS servers
Remote SQL running AG Groups (SQL 2017).
I'm expecting (hoping) a hassle free upgrade to PROD. But will be looking at installing log viewer with the upgrade
Not good, I had to roll back to 2019.4 complete uninstall/reinstall of the Orion Modules (5) and restore my database. Over 8 hours on support call, 12 hours downtime. The application upgraded okay, just couldn't run the config wizard successfully which meant the system couldn't function correctly. I've since been sent a fix the following day by the development team to delete some database tables before attempting the upgrade again, which I haven't tried yet.
sorry to hear that @dgoodfellow. i know how much that sucks!
i may wait until there is a hotfix or two released before attempting my upgrade.
good luck with everything!
@rocco_2016 when do you plan to upgrade to prod?
Very soon, we have a big project of releasing a Site Topology map for all our sites using Orion Maps which is currently delayed due to the new features.
Prod is
MPE with HA
x2 APE with HA
x2 AWS
SQL 2017 with 4 node AG cluster
NPM, NCM with 450 devices and 100 servers
nice. good luck on your endeavor!
I'm upgrading our server to 2020.2 right now.I started for about an hour ago, now it's stuck on "Installing Web Toolset, 2020.2" for about 45 minutes.Is that normal?
I had a pending restart from an windows update on the server that caused the installation from resuming.
I cancelled the upgrade, restarted the server and resumed the upgrade.
Now everyting goes much better.
Fully upgraded with no issues at all. All upgraded and config wizards ran in just under 3 hours
I upgraded a small development environment. (less than 100 nodes total with NPM, NTA, and NCM). The upgrade went "ok", but the VIM function isn't working at all. The Virtualization Summary view is not updating, and there is no host to guest associations anymore. I've been 2 weeks with support and no resolution yet. At this point, going to wait some time before looking at upgrading my production environment.
HI, i have same issue. I restarted the server multiple times but the installation stuck in "Installing Web Toolset, 2020.2.1 "
We just upgraded QA. I really wish they would spend some more time with the user experience on these upgrades. The upgrade from the console failed(1st image) Then we used the online installer. The main poller went ok, but when we went to upgrade the additional pollers and web servers we got a message stating the upgrade could not continue because we do not have licenses for 2 of the modules we had done a POC for(SAM and VMAN). This should not be a blocker to upgrade. If the modules do have a license then they are unusable! I tried uninstalling the 2 modules. I ended up having to use the uninstall script and doing a clean install on all my servers. Everything is good now except for our additional web servers. We get an error in the configuration wizard(yes we opened a support case) -
"Expecting element 'InformationServiceFaultContract' from namespace 'http://schemas.solarwinds.com/2007/08/informationservice'.. Encountered 'Element' with name 'ExceptionDetail', namespace 'http://schemas.datacontract.org/2004/07/System.ServiceModel'."
Solarwinds needs to have some support for using Docker or either move to a cloud based service. They have made some improvements to the upgrades but still far from seamless.