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Alert not firing for CPU > 80%

marunderwood

This is for Charlie, per our recent conversation regarding issues with his alert not firing. See the attachment.

I had to take out some site specific information, like our email ip address. I also am using some custom fields that you will probably not have.

Also, this alert won't fire unless it has been at this level for over an hour. However, if you look at the alert manager's active alerts, you'll see it was detected because the alert state is 1 (blue triangle). Once it has met the time requirement, the email will fire (after the 10 minute delay while it's gathering the top 10 processes) and the status will change. We also don't alert after hours because SQL is known to use the entire machine and this frequently happens with SQL jobs that are schedule to run at night.

High CPU Load (gt 80%) for gt 1 hr (M-F 6a-6p).AlertDefinition

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smalleggo

An update. We moved our Database off the Solarwinds Server, I tweaked the Alert and it works now. Not sure if the Server was just too busy or what but I appreciate your help on this marunderwood. The Alert itself is set for anything above 90% for more than 10 seconds which I'll eventually change to be longer. It is setup exactly how the previous Alert was so I am not sure why one worked and the other did not.

Until the next question,

Charlie

All comments

smalleggo

Thank you, I'll be taking a look at this Alert tomorrow and respond if I have any questions. Understandable about scrubbing it but other then that it should make sense.

shuja_abbas

Hi Can you please share the PIC for the for below

1. Advanced Alert Manager -> click on configure Alert -> Click on the alert configured for CPU utilization ->

1.1 Screen shot for General Tab

1.2 Screen Shot for Trigger Condition

smalleggo

Until the next question,

Charlie

shuja_abbas

You Can also check the trigger Condition should be as below

CPU Load is great than 80

shuja_abbas

Yes its always advisable to move your database to different location to reduce load , messages get stuck on the server and that can be see if you migrate to below location

Start -> (Right Click) My Computer -> manage -> Messaging Queue -> Private Queues

Here you will find the counter if your server is stuck with any messages to be triggered its just a quick check to identify the problem .

marunderwood

6-13-2013 2-46-37 PM.bmp

6-13-2013 2-47-48 PM.bmp

I made a modification to this alert today. That's why there is a new condition (Mute_Night_Alerts), which you can remove. This is a custom field.

Also, the Last 2 condition groups (using CPU_Threshold) use another custom field I added to the Nodes table. You can remove them and just use the CPU Load is greater than 80 condition. I was using this field to allow some servers to have a higher threshold than the default of 80.

shuja_abbas

There is another feild CPU threshhold empty .. can be remove

marunderwood

Correct. I thought I covered that when I mentioned the last 2 condition groups could be removed.

shuja_abbas

After reviewing the complete query , it should trigger the alert . Please share if any more delay is observed in alert and also check the last comment for alert for queue to be high if stuck in messages of alerts .