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Orion NPM Home unable to contact thwack server

elaird

My Home loads very slowly and says unable to contact Thwack server.

Is there a way to fix this or remove the Thwack pane all together, The NOC really has no need to see it.

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elaird

I hate to reply to my own but I found the manage views menu and removed it but do not know what the server is unrechable.

qle

Yeah, it's obviously a matter of preference whether you want to use the Thwack resource. However, if you're still interested in using it, I believe your Orion server will need access to the Internet for it to function properly.

sampsonc

I'm having the same issue. We are behind a proxy server. Is there provisioning in the Orion settings to put a proxy server in?

FormerMember

In the web.config file in the root of the website, there is an <appSettings> section.

You'll want to add the following params to the section, like so:

(Make sure not to remove the other parts the appSettings section.

smcdonald

Everytime I upgrade Orion I have to spend time removing the Thwack resources these days since it slows down the pages a lot because of we use a proxy and it doesn't work.
Can this proxy setting be moved to somewhere easily accessible like the NPM settings on the website? So I could set this and not worry about it in the future?
Otherwise everytime we do a configuration wizard etc we'll lose this config right?

Thanks