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Network Performance Monitor (NPM)
Not receiving any alerts
tom-g
I have many alerts set up based on node status or % utulization and all, but i am not receiving emails when they alerts occur. They used to work before upgrading to 8.0.2. Does anyone have any suggestions?
Tom
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kkenifick
Tom,
Is it Advanced Alerts that aren't forwarding to email?
I'm experiencing a similar issue with V8.0.2 but only for Advanced Alerts - Basic Alerts work ok, although if I also add in a send net message to the same Advanced Alert, this does work!
KK
KK
tom-g
It is just basic alerts, i dont have many advanced alerts yet to really test with
Mithrilhall
That's funny. I haven't upgraded to v8 yet and my alerts just stopped working.
I just submitted a trouble ticket but I'm sure they'll want me to run through the configuration wizard.
bashley
Stupid question, but have you assured the alerting service is running? I had a similar problem and overlooked this.
tom-g
Yes this service is started, it sends and alert when i do a test alert, but not when somehting really happens.
Mithrilhall
Well...my problem turned out to be McAfee VirusScan Enterprise. Someone changed my policy so port 25 was being blocked.
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