Custom Poller issues again.

Question

Is anyone else having issues with the custom pollers stop gathering statistics?

We had this issue before and one of the HotFixes addressed it and it seemed to be working very well.  Out of the blue, it has started doing it again.  It will run from 12 to 36 hours just fine, then it stops updating.  A simple stop and restart of the service gets it going again, but only for 12-36 hours.

I have tried reapplying all the hotfixes and still the same results.

Any ideas?

WINNT · Answer

I ran the polling tuner on all pollers and ran a repair to no avail.  The repair actually broke my Orion installation.  It removed all my custom resources as well as making me run the "Update Report Schemas" again so my reports run properly.  If anyone ever tells you to run a repair on Orion, make sure you have everything backed up and documented so you can reconfigure it when the repair is done.

chrkov · Answer

Thanks.

I am going to go grab it now.

gbrance · Answer

I believe that you need to D/L the additional polling engine tuning.  This is on the Orion site under additional components.