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Issue with CPU monitoring using WMI

andyt

Hello,

Just been setting up NPM and one of our servers is not showing CPU usage - it's showing as No of CPUs 0 on the Node Details... is there anyway to find out what is causing this and resolve?

Thanks in advance!

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Accepted answers

Sohail.Bhamani

So when you added the device into Orion, you chose SNMP? You added the string and hit test? Once it tested green and you hit next, it should have polled the device. It will then give you the ability to check the objects you want to monitor including CPU & Memory (up top for the gauges), Topology (Layer 2 and/or Layer 3), and then a section for volumes and another for Interfaces.

There are 2 spots for Memory. The top check box is for the gauges and the one in the Volume section is for adding physical and virtual memory to the volumes list on the Node details.

I hope this helps. It is definitely recommended to use SNMP over WMI since SNMP is much more standard, works on most all devices, and most of all, provides data you just cant poll using WMI.

Sohail Bhamani

Loop1 Systems

http://www.loop1systems.com

All comments

Sohail.Bhamani

Any reason why you would use WMI over SNMP? SNMP provides interface datga as well as topology data where WMI does not. Also, you can use the SW free tool called SNMP Enabler to install the snmp service and configure it remotely.

Sohail Bhamani

http://www.loop1systems.com

andyt

I've setup SNMP monitoring on another server but I'm not seeing CPU/Memory usage dials and the network topology info is missing - so I don't see the benefit at the moment.

Sohail.Bhamani

There are 2 spots for Memory. The top check box is for the gauges and the one in the Volume section is for adding physical and virtual memory to the volumes list on the Node details.

I hope this helps. It is definitely recommended to use SNMP over WMI since SNMP is much more standard, works on most all devices, and most of all, provides data you just cant poll using WMI.

Sohail Bhamani

Loop1 Systems

http://www.loop1systems.com

andyt

It doesn't help unfortunately - I see no difference when monitoring windows servers using WMI or SNMP, the same information is visible using either method on the same box. I have moved the server onto SNMP and the CPU information is still not visible. On another server (being monitored with SNMP) the network topology info is missing but one one being monitored by WMI it's there?