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Config Backup Stopped working after upgrade to 3.5

jedi755

Anyone else having this issue? We cannot perform mass backups, it seems to lockup and never finish the job.

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jonchill

I noticed this today some backups work and some don't but it's not the same switches every night it seems random.

I've logged a call with support to see what they say, I'll let you know when I hear anything.

Jon

IT Infrastructure Manager
Pilgrim Hospital
UK

danrog

I noticed after the upgrade, the Global protocol variable names changed. I had to update all my hosts to the new vairable names before I could get automated/manual config backups to work. Hope this helps.

BryanBecker

This may be your issue. I have a nightly device failure report sent to me an usually it's pretty small. After the upgrade I had alot of failures.

After the upgrade the new communication option "Request Configs Using" was added. I think it's default is telnet. And after the upgrade all the devices where updated with this new option and it was left blank...therefore defaulting to telnet. Since my devices only use SSH I had to edit multiple devices and change that to SSH auto.

Once I did this it worked.

HTH

BB

jedi755

I had the same issue with the "global default protocol", I fixed it and still getting the problem. One thing I noticed is that it is only happening to my nodes where the groups are larger than 1000 nodes. Still working on a solution.

jedi755

I got an email from SW with a fix, and this seems to have worked so far:

1. uninstall the Cirrus 3.5
2. delete the Configuration management folder fron c:/program files/solarwinds
3. Then Go To Add remove programs and choose to remove or change .net 2.0 then choose repair.
4. Then once this is done reinstall Cirrus as Local admin not domain admin.

dz0

I got an email from SW with a fix, and this seems to have worked so far:

3. Then Go To Add remove programs and choose to remove or change .net 2.0 then choose repair.

I was having frequent crashes and could guarantee to produce them by clicking outside of the window displaying a running job (like the one that pops up when you issue a command or test a job). I saw the above post and though it would do no harm to "repair" the .NET installation. I shut down the app, ran the installation program and selected repair, and I have had no further problems with the app crashing.

Haley

Thanks for the feedback!