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Something really messed up with my rank in points???

ecklerwr1

I was 48th in points on the list on Friday now it says I'm 516th??? Somethings wrong with thwack today it looks like. Anyone else have something like this happen?

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Accepted answers

FormerMember

Hi ecklerwr1,

This is a known issue and definitely not a problem with your profile or points.

We are working with our platform vendor to resolve it as soon as possible. In the meantime, please accept our apologies for this mismatch.

Kind regards,

Maria

All comments

FormerMember

Hi ecklerwr1,

This is a known issue and definitely not a problem with your profile or points.

We are working with our platform vendor to resolve it as soon as possible. In the meantime, please accept our apologies for this mismatch.

Kind regards,

Maria

danielleh

ecklerwr1 - Can you please add a screenshot of what you're seeing on the my rank tab?

ecklerwr1

ScreenHunter_01 Jun. 23 08.44.gif

I know the points and rank is wrong now. Thanks for your help :^}

I figured it was just some fluke!

Bronx

Looks like it's fixed now. 48th? I can't remember that far back. #3 now.

ecklerwr1

Hehe... I'm still #1 on NPM leader board though... even got

aLTeReGo

beat! And that's hard to do ;^}

Bronx

lol, sigh

stuartwhyte

Same issue today, only I seem to have gone UP the leader board from around 50 to 21st. Not gonna complain where the error is in that direction

danielleh

ecklerwr1 Can you send me screenshot of how many points your profile says you have? I know you have more than 6k points.

danielleh

Never mind, not sure why I asked you for that last request. I can grab that myself. Blame it on Monday.

danielleh

stuartwhyte - Interesting.. You actually have less points than ecklerwr1 but you're seeing that you're in 25th place? Can you also send me a screenshot of you on the my rank tab?

stuartwhyte

ecklerwr1

ScreenHunter_02 Jun. 24 07.43.gif

I actually wasn't 48th before I don't know why I said that I was right outside the top 20 I think.

ecklerwr1

Like this makes no sense...

ScreenHunter_03 Jun. 24 08.11.gif

danielleh

Thanks for this ecklerwr1. I will add this to the case and keep investigating.