Re: HP J8693A ProCurve Switch 3500yl-48G TFTP Upload/Download failure

Question

Hi All,

when I try to download/ upload configs via TFTP Cirrus reports "Transfer failure due to timeout waiting for success or failure prompt.". The thing is that the switch does not have any "TFTP transfer successful" message. It returns only the enable prompt without any output. The device reports only when things go wrong. Is there any workaround/fix for this? (Telnet upload is very slow).

Many thanks,

Ge0rge

chris.lapoint · Answer

It appears the slowness is in waiting for the current command we just sent to be echoed.   We're seeing the current command + command prompt together as one string so there's a long delay while we time out.

You're running v4.0.1, correct?  If so, please submit a support ticket and we'll look further into this one in the lab.

ge0rge · Answer

Hi Chris, sorry for the late reply. Well TFTP works for me now even if it does not recognize the OK and Error messages. Telent is still very very slow. Could you please have a look at the following Telnet session trace. I wanted to upload the following config commands: Which took me 2 minutes. Whe I try to upload an entire config it takes about 20 min. instrumentation monitor mac-address-count med instrumentation monitor learn-discards med instrumentation monitor pkts-to-closed-ports med instrumentation monitor ip-address-count med instrumentation monitor arp-requests med instrumentation monitor system-resource-usage med instrumentation monitor login-failures med instrumentation monitor port-auth-failures med instrumentation monitor system-delay med instrumentation monitor trap instrumentation monitor log Telnet session trace. -->StateChange: Connecting to server<-- -->StateChange: Connected to server - idle<-- Solarwinds.Net SWTelnet9 Version 9.0.28 Connected! --> ProCurve J8693A Switch 3500yl-48G --> --> Software revision K.13.09 --> --> --> --> Let's see what happens --> --> Press any key to continue ProcessLogin State: 0 TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False Sending to get a banner! TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False Sending to get a banner! TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False Sending to get a banner! TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False Sending to get a banner! TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False Sending to get a banner! TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False Sending to get a banner! <-- ${DownArrow} --> Connecting to Tacacs server --> --> --> User Access Verification --> --> Username: ProcessLogin State: 0 UserName Prompt detected: Username: Send user name <-- eisai_007 -->e ProcessLogin State: 2 --> isai_007 --> --> Password: ProcessLogin State: 2 Standard password prompt detected <-- xxxxxxx --> --> --> Connecting to Tacacs server --> --> HP_TEST# ProcessLogin State: 3 Command mode prompt detected at LoginState_Password Prompt is being set to : HP_TEST# Logged into Router <-- -->HP_TEST# Process Line = <-- Terminal length 40 -->Terminal l Process Line = Pushing back: mPrompt is : -->ength 40HP_TEST# Process Line = Waiting for the Current Command (Terminal length 40) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Timeout <-- Terminal width 100 -->Terminal w Process Line = Pushing back: mPrompt is : -->idth 100HP_TEST# Process Line = Waiting for the Current Command (Terminal width 100) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Timeout <-- configure terminal -->configure Process Line = Pushing back: mPrompt is : -->terminalHP_TEST(config)# Process Line = Waiting for the Current Command (configure terminal) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : configure terminalHP_TEST(config)# <-- instrumentation monitor mac-moves med -->instrument Process Line = Pushing back: mPrompt is : -->ation monitor mac-moves medHP_TEST(config)# Process Line = Waiting for the Current Command (instrumentation monitor mac-moves med) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : instrumentation monitor mac-moves medHP_TEST(config)# <-- instrumentation monitor mac-address-count med -->instrument Process Line = Pushing back: mPrompt is : -->ation monitor mac-address-count medHP_TEST(config)# Process Line = Waiting for the Current Command (instrumentation monitor mac-address-count med) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : instrumentation monitor mac-address-count medHP_TEST(config)# <-- instrumentation monitor learn-discards med -->instrument Process Line = Pushing back: mPrompt is : -->ation monitor learn-discards medHP_TEST(config)# Process Line = Waiting for the Current Command (instrumentation monitor learn-discards med) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : instrumentation monitor learn-discards medHP_TEST(config)# <-- instrumentation monitor pkts-to-closed-ports med -->instrument Process Line = Pushing back: mPrompt is : -->ation monitor pkts-to-closed-ports medHP_TEST(config)# Process Line = Waiting for the Current Command (instrumentation monitor pkts-to-closed-ports med) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : instrumentation monitor pkts-to-closed-ports medHP_TEST(config)# <-- instrumentation monitor ip-address-count med -->instrument Process Line = Pushing back: mPrompt is : -->ation monitor ip-address-count medHP_TEST(config)# Process Line = Waiting for the Current Command (instrumentation monitor ip-address-count med) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : instrumentation monitor ip-address-count medHP_TEST(config)# <-- instrumentation monitor arp-requests med -->instrument Process Line = Pushing back: mPrompt is : -->ation monitor arp-requests medHP_TEST(config)# Process Line = Waiting for the Current Command (instrumentation monitor arp-requests med) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : instrumentation monitor arp-requests medHP_TEST(config)# <-- instrumentation monitor system-resource-usage med -->instrument Process Line = Pushing back: mPrompt is : -->ation monitor system-resource-usage medHP_TEST(config)# Process Line = Waiting for the Current Command (instrumentation monitor system-resource-usage med) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : instrumentation monitor system-resource-usage medHP_TEST(config)# <-- instrumentation monitor login-failures med -->instrument Process Line = Pushing back: mPrompt is : -->ation monitor login-failures medHP_TEST(config)# Process Line = Waiting for the Current Command (instrumentation monitor login-failures med) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : instrumentation monitor login-failures medHP_TEST(config)# <-- instrumentation monitor port-auth-failures med -->instrument Process Line = Pushing back: mPrompt is : -->ation monitor port-auth-failures medHP_TEST(config)# Process Line = Waiting for the Current Command (instrumentation monitor port-auth-failures med) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : instrumentation monitor port-auth-failures medHP_TEST(config)# <-- instrumentation monitor system-delay med -->instrument Process Line = Pushing back: mPrompt is : -->ation monitor system-delay medHP_TEST(config)# Process Line = Waiting for the Current Command (instrumentation monitor system-delay med) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : instrumentation monitor system-delay medHP_TEST(config)# <-- instrumentation monitor trap -->instrument Process Line = Pushing back: mPrompt is : -->ation monitor trapHP_TEST(config)# Process Line = Waiting for the Current Command (instrumentation monitor trap) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : instrumentation monitor trapHP_TEST(config)# <-- instrumentation monitor log -->instrument Process Line = Pushing back: mPrompt is : -->ation monitor logHP_TEST(config)# Process Line = Waiting for the Current Command (instrumentation monitor log) to be Echoed TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Saw ConfigPrompt Prompt is being set to : instrumentation monitor logHP_TEST(config)# <-- end -->end Process Line = Pushing back: mPrompt is : -->HP_TEST# Process Line = Pushing back: mPrompt is : TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Just tick-tockin away. .. TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = False TimerTick: Timeout SendNextCommand Done: Disconnecting TimerTick: mstrData= State=3 - Connected to server - idle Pending Disconnect = True Disconnected - From: xx.xx.xx.xx" Many thanks, Jiri

chris.lapoint · Answer

Can you post the session trace?