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Orion Services

jonchill

I've just rebooted my Orion box and noticed that although the services are set to automatic start the only one that did was the Custom MIB poller I had to manually start the other services.

Anyone else seeing this problem or know how to make sure the services start everytime?

Thanks

Jon

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Accepted answers

mark_wiggans

The db connection timeout is set to 20 seconds. I can't remember exactly where to change that right now, but think its in the NetPerfmon.cfg file in the Orion install directory. Check the DB server for other processes "busing" it up, like Mcaffee.

Jon-

C:\Program Files\SolarWinds\Orion -> SWNetPerfMon.DB file you can increase the timeout variables here -

All comments

filipv

Did you check msconfig?

Mithrilhall

Check your event logs. Do you see any errors or warning related to the services that didn't start?

jonchill

Checked the event viewer and seen the following errors, anyone got an idea what could be causing it. When I start them manually they start fine.

NetPerfMon Service Error:

Engine Initialization Error:

Detailed Error: Cannot connect to NetPerfMon database

Provider=SQLOLEDB.1;User ID='SolarWindsNPM';Password='orion';Persist Security Info=False;Initial Catalog=Orion;Data Source=nms-l1;Use Procedure for Prepare=1;Auto Translate=True;Packet Size=4096;Workstation ID=SolarWinds;Use Encryption for Data=FALSE;Tag with column collation when possible=False

Error=Timeout expired

Service Start Failure

Unable to open main database. Error:Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Connection String:Data Source=nms-l1;Initial Catalog=Orion;User ID=SolarWindsNPM;Password=*******;Connect Timeout=20;Load Balance Timeout=120;Application Name="Solarwinds Trap Receiver Service";Workstation ID=NMS-L1

jtimes

The db connection timeout is set to 20 seconds. I can't remember exactly where to change that right now, but think its in the NetPerfmon.cfg file in the Orion install directory. Check the DB server for other processes "busing" it up, like Mcaffee.

mark_wiggans

The db connection timeout is set to 20 seconds. I can't remember exactly where to change that right now, but think its in the NetPerfmon.cfg file in the Orion install directory. Check the DB server for other processes "busing" it up, like Mcaffee.

Jon-

C:\Program Files\SolarWinds\Orion -> SWNetPerfMon.DB file you can increase the timeout variables here -