Dear all, We are evaluating NCM for deployment inside of organization in order to help our technical department better manage the customers infrastructures.The evaluation went so far very good until we end up with a scenario for which we didn’t find a solution. NCM server ------- SSH --------> Edge Router 1 ---------- SSH ---------> Rest of the equipments. We are talking mostly about Cisco IOS based equipments ( routers and switches ).We used the following device template for the Edge Router: <Configuration-Management Device="Solution Test" SystemOID=" 1.3.6.1.4.1.9"> <Commands> <Command Name="MenuBased" Value="true"/> <Command Name="VirtualEnablePrompt" Value="device_edge#"/> <Command Name="RESET" Value="terminal width 0${CRLF}terminal length 0"/> <Command Name="Reboot" Value="reload${CRLF}y${CRLF}y"/> <Command Name="EnterConfigMode" Value="config terminal"/> <Command Name="ExitConfigMode" Value="end"/> <Command Name="Startup" Value="startup"/> <Command Name="Running" Value="running"/> <Command Name="DownloadConfig" Value="ssh -l <username> <ip>${CRLF}<PASSWORD>{CRLF} sh run ${CRLF} ${CRLF} ${CRLF}"/> <Command Name="Version" Value="show version"/> </Commands></Configuration-Management> We enabled trace in order to check how it is functioning and we discovered that is managing to download the config for the equipment behind the edge router , the file SWTelnetDebug.txt has the config but in the end after some time the download is failing with connectivity error. Do you have some proposal for this scenario because we need this functionality in order to use the product. Thanks for support.