Packet Loss for payment device

Question

The Solar Winds Poll has a 5-minute interval, so if a packet loss occurred during that time, how we can track the alert. A Verifone payment device, for instance, needs to be monitored every 5 seconds at the very least. However, SolarWinds polls every 5 minutes, so how can we monitor any SolarWinds option in this situation?

adam.beedell · Answer

Usually super-high frequency stuff ends up being log based in one way or another

Either

1) Poll every 10 secs

2) Configure it to send a log, read that. Issue being if it's issue is network based you might not receive it

3) have a script check it every second or whatever. If it fails, output to a log.

3a) have it ask SLW to take some action
3b) have SLW read the log and do whatever

bobmarley · Answer

More information is here Orion Node Statuses and Fast Polling Explained (solarwinds.com)

bobmarley · Answer

The lowest you can go is 10 seconds. You can access the settings by going to Edit Node. If you set it any lower than 10 you will receive an error.