performance issue after upgrading to 2023.2.1

samp14

We are getting performance issue after upgrading to  2023.2.1 , we created solarwinds ticket also but coudn't get any resolution even after 2 weeks . Could anybody from community help here ?

 

every node details page is stuck on this

 

 

 

 

 

also information service is crashing frequently with high memory usage.

 

Ref Case # - 01390806

adam.beedell

Aha someone else with the memory usage issue!

I've found dealing with that one has been fairly easy, but diagnosing and resolving it fully has been a pain and is ongoing

Recommend sticking a scheduled task on the box to reset the SWIS service if memory use is over 5gb

Support will be a faff, eventially you'll be asked to download debugtools and run that. I dont think i've had solid data out of it yet. Let me know how you get on and if I get a resollution i'll add it in here.

I got the memory leak in 2023.2 and I'm not aware of it being known fixed in 2023.3.1GA