Has anyone bene able to successfully customize the baseline data calculations? I'm referring to this article:
https://www.solarwinds.com/documentation/en/flarehelp/sam/content/sam-automatic-calculation-of-baseline-data-sw1047.htm?cshid=OrionSAMAGBaselineDataCalculation
Let's say I have an input voltage OID for a range of APC UPSs where the input voltage could be 120 or 240 depending on the model of the unit or its configuration. Let's say the mean for a site with a 120v is 122v and the mean for another site is 242v. I don't want a different template or component for one or the other, I want to deploy one template for all of these UPSs not knowing if they are 120v or 240v. Seems to me using the dynamic threshold is the way to go. and this article does a good job of explaining how except I can't seem to get it to work and support is telling me it's not possible.

Support
"Based on the definition of the Dynamic Baseline Threshold in the documentation, Data for statistics are collected for a week and then used to calculate the mean and standard deviation. The warning and critical threshold values are defined as 2 and 3 standard deviations above the mean, respectively. Thresholds in the SolarWinds Platform. If you want to customize the baseline, you can change the baseline data collection only. Baselines and baseline calculations in the SolarWinds Platform"
In my case I want a warning and critical when things have really gone bad so 2 or 3 std deviations is oversensitive. These alerts are triggering from all sorts of input fluctuation at both 120v and 240v models. I want something in the order of 10 or 20 std deviations. So when a 120v circuit is at 110v(W) or 100v(C). If I'm reading the article I referenced. That would be accomplished by setting this in the global template.
${MEAN} + 2 * ${STD_DEV} (or ${MEAN} - 2 * ${STD_DEV})
${MEAN} + 3 * ${STD_DEV} (or ${MEAN} - 3 * ${STD_DEV})
Try just putting that in the threshold field. It does not like the format.
It will take these but does not actually work...the alerts still trigger.
${MEAN} -10
${MEAN} -20
Same with
Warning: ${MEAN} + 2 * ${STD_DEV}
Critical: ${MEAN} + 3 * ${STD_DEV}

If this works, there are a lot of places it would come in handy. Right now, I'm in denial and refuse to click through and edit each deployed template to set static values. I have 32 of them.