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Has anyone else run into a recurring issue where alerts with a timeout don't reset properly due to an issue with subscriptions?

I just had to run through a reset of the subscriptions table in the database for the third time in six months. While it doesn't take long it does require shutting down all the services for a few minutes.

There is an existing article that references this issue: The Alert me when a node reboots alert does not reset?

The article does reference the exact issue. It is the Alert on reboot alert where I always notice the issue; it is supposed to reset in 5 minutes, but doesn't. Once I run the SQL code provided in the article the issue goes away. For a while. I haven't been able to pinpoint a trigger; we had a core firewall upgrade this past weekend, so we've had a lot of activity over the past few days.

I'd love to get some insight as to why this keeps happening, and why I need to go through this process on a regular basis. Failing that, I'd just like to know if anyone is experiencing this regularly so I know I'm not just going crazy.

Thanks.

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monitoringlife

There are a few posts about similar issues.

Does the condition happen when you reboot your main poller or database? Do you have HA or SQL Clustering (for the Orion DB)?

90% of the time restarting the alerting service will get the timed reset actions working again. If that fails a reboot of the server usually gets it going.

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