Can we run your products on our server locally or do t hey need to be hosted online? The servers we want to monitor have no internet connection but are connected to us throught a VPN S2S connection.
I would actually look at Hybrid Cloud Observability as that can be run and hosted on-premises. SolarWinds Hybrid Cloud Observability | SolarWinds
Our account rep (for SWO) is giving us the impression it's not going to be offered "soon". We're a huge Orion shop with SAM (half exploited). We are a very legacy on-prem shop - mostly server based still (no microservices), classic 3 tier (J2EE) or dotNet frameworks. Thick database backend - Oracle on SOLARIS. We're only really after a decent APM or Application Observability. The "O" in HCO is I think a misnomer since there are no Observabilty Modules in HCO... the APM Suite is not even an ON-PREM solution set but SaaS based.
I guess the messaging on HCO and SWO is confusing - despite a newish YT Video on Solarwinds Platform that I recently stumbled on.
https://www.youtube.com/watch?v=JlHVKrz6g8s
https://www.youtube.com/watch?v=vXj4ufVF42M&t=26s
With SWO - I know it is possible to link existing ORION or HCO to SWO via Platform Connect - but very vague on what other linkages are apart from "Alert Anomaly Detection" which I trust exploits the AI/ML capabilities in SWO.
So is SWO right for us - for our On-Prem Legacy Infrastructure? Or should we just maintain our ORION/HCO and just subscribe to APM Suite of AppOptics, Loggly and Pingdom? I don;t want to throw away investments on ORION (or HCO)..
Solid recommendation, was just about to suggest this as well! HCO sounds like it would best suit your on-prem needs!
I am in a pickle here. The initial differentiation between HCO and SWO was a bit confusing to prospective clients... The mostly On-Prem HCO is confusing due to their use of "Observability" - but looking at it, it does not really provide Logs and Traces on-prem. With APM (or Application Observability) - one needs to subscribe to the APM Suite which are AppOptics, PingDom and Loggly (which are SaaS based). I was told by an Account Rep that those 3 products are being sundowned/deprecated in favor of Solarwinds Observability -- Is this TRUE???
They are NOT being sunset - at least at the present time. It's true that SolarWinds Observability contains tooling from AppOptics, Pingdom, Database Performance Monitor, and more, but presented in a holistic way. Will those products go away some day? Probably. Is that in the next year or two? All of my indicators say "no."
Each customer - and organization - has different needs at different times. We've had customers start with the on-prem solution to then move some resources into SaaS and need want (not need) SolarWinds Observability.
It's all about ease of work. The self-hosted solution works great. I was a customer long before joining SolarWinds, but to really tune it to my environment, I was always extending it behind its original scope. Then I was testing new features before upgrades, then upgrading, and maintaining a SQL database I was wholly unqualified to do. Given what I know now, I would have elected for SaaS solution from jump, so I could skip a bunch of that headache.
The best scenarios are those specifically for you. If you are all in the cloud, then SaaS is ideal, if you are all on-prem, them self-hosted is the way to go. If you are somewhere in the middle, then the discussions need to happen to get at exactly what you want to accomplish.
For many new customers I've spoken with recently, they are starting with the hosted solution and supplementing it with the self-hosted for any legacy sites/data centers they are operating. Then they use the cloud connector and get everything in one place.
There's no "perfect" answer for everyone or every situation. I'm happy to help answer any questions or connect you with someone who can help.
For your situation, it sounds like you've already got your answer: stick with your self-hosted solution and supplement with either AppOptics or SolarWinds Observability.
Before I get torn apart: I don't know what any of this costs - I'm not in sales - but the flexibility that SolarWinds Observability gives you to move beyond just APM (should it be needed) makes it the frontrunner for me
Like I said, I can only speak to the technical specifications, but my lab is running HCO linked with SaaS and I like that I can have my databases,, digital experience, and other metrics right in the SaaS portal.
Now that I'm beginning to work with k8s and docker, it's even more important to me to have as much in one place as possible.
If you'd like to speak with me further, send me a friendship request and we can PM via THWACK.
