Pre-process alert message before sending?

Question

Is there a way to take a long string that is formatted a specific way and have some of the pieces that come from SW variables and may contain special characters get checked and corrected BEFORE being sent out via script?

Like, can a trigger action step be added that takes the variables we'd normally send out and do some regex to them and pass them into the next action step?

adam.beedell · Answer

custom swql/sql with subquery and REPLACE() would work

gregthompson · Answer

No, I can't send to the script because they may contain single or double quotes, hence the need to sanitize prior to sending.

mulambo · Answer

I normally send the variables to the script and there I make the changes and correct what I have to correct, then an email is sent out.

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