Is anyone else having trouble after installing Windows Update KB5021235??

Question

support.microsoft.com/.../december-13-2022-kb5021235-os-build-14393-5582-de1179ba-57c5-4594-82a6-d2ba12f2758e After installing the latest round of Windows Updates, NPM was functioning, but spitting all kinds of errors in the event log: Event 1000 (Application) Faulting application name: SolarWinds.Alerting.Service.exe, version: 2022.4.0.1216, time stamp: 0xa65a1983 Faulting module name: KERNELBASE.dll, version: 10.0.14393.5582, time stamp: 0x63882301 Exception code: 0xe0434352 Fault offset: 0x0000000000026ea8 Faulting process id: 0x2560 Faulting application start time: 0x01d9203c694294a1 Faulting application path: C:\Program Files (x86)\SolarWinds\Orion\SolarWinds.Alerting.Service.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: e410f411-b657-4395-90b7-b810c3b9db71 Faulting package full name: Faulting package-relative application ID: Event 1026 Application: SolarWinds.Alerting.Service.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.ServiceModel.EndpointNotFoundException Server stack trace: at System.ServiceModel.Channels.ConnectionUpgradeHelper.DecodeFramingFault(ClientFramingDecoder decoder, IConnection connection, Uri via, String contentType, TimeoutHelper& timeoutHelper) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper& timeoutHelper) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper) at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessage) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(System.Runtime.Remoting.Proxies.MessageData ByRef, Int32) at System.ServiceModel.ICommunicationObject.Open() at SolarWinds.ApiProxyFactory.ProtocolSupport.Wcf.Internal.WcfChannelPoolBase`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Acquire() Exception Info: SolarWinds.ApiProxyFactory.TransientApiProxyException at SolarWinds.ApiProxyFactory.ProtocolSupport.Wcf.Internal.WcfChannelPoolBase`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Acquire() at SolarWinds.ApiProxyFactory.RootPoolInternal`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Acquire(System.__Canon) at SolarWinds.ApiProxyFactory.ApiProxy`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].GetAcquiredApiChannel() at System.Collections.Concurrent.ConcurrentDictionary`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].AddOrUpdate(System.__Canon, System.Func`2, System.Func`3) at SolarWinds.ApiProxyFactory.ApiProxy`2+ApiCallInterceptor+CallWrapper[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Execute() at Microsoft.Practices.TransientFaultHandling.RetryPolicy+<>c__DisplayClass1.b__0() at Microsoft.Practices.TransientFaultHandling.RetryPolicy.ExecuteAction[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Func`1) at SolarWinds.ApiProxyFactory.ApiProxy`2+ApiCallInterceptor[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnsureChannelIsCachedBackOrReleased(Castle.DynamicProxy.IInvocation, System.Action) at SolarWinds.ApiProxyFactory.ApiProxy`2+ApiCallInterceptor[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Intercept(Castle.DynamicProxy.IInvocation) at Castle.DynamicProxy.AbstractInvocation.Proceed() at Castle.DynamicProxy.AbstractInvocation.Proceed() at SolarWinds.Orion.Core.Common.Proxy.BusinessLayer.CoreBusinessLayerApiProxyFactory.VerifyProxyConnection(SolarWinds.ApiProxyFactory.IApiProxy`1) at SolarWinds.Orion.Core.Common.Proxy.BusinessLayer.CoreBusinessLayerApiProxyFactory.CreateProxy(Int32, SolarWinds.Orion.Core.Common.Enums.TransferModeEnum, System.Nullable`1) at SolarWinds.Orion.Core.Common.Proxy.BusinessLayer.CoreBusinessLayerApiProxyFactory.CreateProxy(Int32, SolarWinds.Orion.Core.Common.Enums.TransferModeEnum, Boolean, System.Nullable`1) at SolarWinds.Orion.Core.Common.Proxy.BusinessLayer.CoreBusinessLayerApiProxyFactory.Create(Int32, SolarWinds.Orion.Core.Common.Enums.TransferModeEnum, Boolean) at SolarWinds.Orion.Core.Common.Proxy.BusinessLayer.CoreBusinessLayerApiProxyCreator.CreateProxy(SolarWinds.Orion.Core.Common.Proxy.BusinessLayer.ICoreBusinessLayerApiProxyFactory, SolarWinds.Orion.Core.Common.HandleBusinessLayerException, Int32, Boolean, SolarWinds.Orion.Core.Common.Enums.TransferModeEnum) at SolarWinds.Orion.Core.Common.Proxy.BusinessLayer.CoreBusinessLayerApiProxyCreator.Create(SolarWinds.Orion.Core.Common.HandleBusinessLayerException) at SolarWinds.Orion.Core.Common.ServiceHelper+<>c.b__6_0() at SolarWinds.Orion.Core.Common.ServiceHelper.WaitForBusinessLayerInternal(System.Action, Int32, Int32, Int32, System.TimeSpan) at SolarWinds.Orion.Core.Common.ServiceHelper.WaitForBusinessLayer(Int32, Int32, Int32, System.TimeSpan) at SolarWinds.Alerting.Service.AlertingService.DoStart() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart() Event 4001 Service was unable to open new database connection when requested. SqlException: Connection Timeout Expired. The timeout period elapsed during the post-login phase. The connection could have timed out while waiting for server to complete the login process and respond; Or it could have timed out while attempting to create multiple active connections. The duration spent while attempting to connect to this server was - [Pre-Login] initialization=5; handshake=15; [Login] initialization=0; authentication=0; [Post-Login] complete=19717; Connection string - Data Source=tcp:ISQLPROD11\SQL2016;Initial Catalog=SolarWindsOrion;Persist Security Info=False;User ID=SolarWindsOrionDatabaseUser;Password=*******;Max Pool Size=1000;Connect Timeout=20;Load Balance Timeout=120;Packet Size=4096;Application Name=SolarWinds.Collector.Service@domain-SWCollectorService-0;Workstation ID=NPMPROD01 Uninstalling the update fixed our issue.

bshopp · Answer

I am not aware of any known issue, but doesn't mean it doesn't exist.  I would recommend a support ticket to investigate further.