Good day all,
We currently have a Polling engine with HA and automatic failover configured and we use SAM, NPM
As our element node count was over the 10 000 limit, we were advised to purchase a stackable license or a new polling server entirely. We decided a new server (with HA) was the better choice considering we're already concerned with the amount of polling we're doing on the single server (the HA partner is passive).
1) Is there any good documentation to install a new APE with HA to the environment?
My plan is to use this new poller specifically for SAMs application templates because I'm finding that many component monitors in templates (Especially SQL) time out quite frequently and only poll and grab data every few hours. I've checked the default polling thresholds and although these were automatically adjusted by the product itself at some point, will likely default them once we get the new poller in place. Running manual "Poll now" actions on templates hosting many comp monitors frequently time out rendering "Job has been cancelled due to timeout". I'm hoping the new poller can solve this issue for us.
2) We also have a restrictive network and by default most-all ports are closed in our vlans. Can anyone confirm that only the following ports will be required if this new server only does polling?:
Additional polling engine
Additional polling engines (APEs) have the same port requirements as the main polling engine. The following ports are the minimum required for an additional polling engine to ensure the most basic functions.
| Port | Proto-
col | Service/
Process | Direction | Description |
|---|
| 161 | UDP | SolarWinds Job Engine | Outbound | The port used by the additional polling engine (APE) to query for SNMP information on the device and to send it to the APE. |
| 162 | UDP | SolarWinds Trap Service | Inbound | The port used by the APE for receiving trap messages from devices. |
1433 | TCP | SolarWinds Collector
Service | Outbound | The port used for communication between the APE and the SolarWinds Platform database. |
| 1434 | UDP | SQL Browse Service | Outbound | The port used for communication with the SQL Server Browser Service (SolarWinds Platform database) and the APE to determine how to communicate with certain non-standard SQL Server installations. Required only if your SQL Server is configured to use dynamic ports. |
5671 | TCP | RabbitMQ | Outbound | The port used for SSL-encrypted RabbitMQ messaging from the main polling engine to the additional polling engine. |
17777 | TCP | SolarWinds Information
Service | Bidirectional | The port used for communication between the additional polling engine and the main polling engine. |
3) Where can I find the installation files for everything required to install the APE and is there any indication of the downtime this would incur to the environment (assuming all Orion services must be stopped when the new APE is setup + installed?)
Thanks team!
