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rest api integration with 4me

hi all, please hep with advice. I need to setup a rest api integration with 4me ITSM application, hoping that someone as done this before? Please advise, how and where to start.

thank you

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KMSigma.SWI

What are you looking to export from the SolarWinds Platform to 4me?

Is there documentation available for the 4me API (webhooks or other) calls?

RAJPAD

@KMSigma So I am planning to export node inventory data to 4me to form a asset cmdb, as well as , send alerts to 4me to trigger incident workflows. I found the below link for the 4me rest api integrations, looks to be webhooks or web calls.

https://developer.4me.com/v1/

thank you for your help.

adam.beedell

Big ask here for a forum post@"RAJPAD"

Start with the authentication pages to generate a proper token

For tickets you want to GET a ticket to start a template, then trim the fat and add a sample payload to test a POST https://developer.4me.com/v1/requests/ Put the body in a alert "...http request..." action and add some solarwinds variables

For CMDB stuff you can use an API connection but starting with a batch is probably easier. Make a report/SWQL call to select your devices. (Select X From Orion.Nodes + Select X from Orion.Vim...), export to CSV, then you can use this link for uploading it into 4me https://developer.4me.com/v1/import/cis/

@KMSigma.SWI we getting Headers as a field in the http request action at some point?

KMSigma.SWI

I don't see a feature request in Alert Actions / HTTP(S) Post :: Add Headers in either Feature Requests - Hybrid Cloud Observability or Feature Requests - The Orion Platform.

That said, I'd vote for it. Beats encoding that stuff by hand.

KMSigma.SWI

I don't see a feature request in Alert Actions / HTTP(S) Post :: Add Headers in either Feature Requests - Hybrid Cloud Observability or Feature Requests - The Orion Platform.

That said, I'd vote for it. Beats encoding that stuff by hand.

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