How to associate nodes which have machine type set to 'Unknown' to a vendor?

Hi,

Please can someone shed some light if it is possible to edit the machine type field for a node to display a vendor, i have a list of nodes sitting under a 'Unknown' vendor folder in Solarwinds currently but would like to associate them to a vendor.

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You can set this in Database Manager when logged into the server

there are multiple ways to do this. The one I tried and tested is the one below.

https://support.solarwinds.com/SuccessCenter/s/article/MAC-address-does-not-show-the-icon-or-vendor?language=en_US

You can also try the two articles below.

https://support.solarwinds.com/SuccessCenter/s/article/Configure-Vendor-Machine-type-when-Orion-is-unable-to-detect-it?language=en_US

https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-shows-device-vendor-as-Unknown?language=en_US

For ICMP nodes, you can try this.

support.solarwinds.com/.../Assign-a-vendor-to-an-ICMP-node

Thank you, regarding the first article how do I submit a feature request?

Check out

https://support.solarwinds.com/SuccessCenter/s/article/Submit-a-feature-request?language=en_US

Also, you can call your support agent or SolarWinds helpdesk to make a request.

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