I have two f5 devices and I upgraded to 2020.2.6. F5 device started not measuring memory. I tested it via poller check but the result is the same. vendor does not accept UNdp on OIDs I boughtplease help
I don't see how an upgrade to 2020.2.6 would cause it to not monitor memory.
First thing is to go to the node and click List Resources and ensure you have the memory monitor ticked on. Then give it 10m or so and check the 'vital stats' tab to see what it is saying.
If ticked on, then I suspect that it is monitoring, but just giving the wrong results. If that's the case then ...... F5's are a *nix based system and they use memory in a different manner. To understand the details have a look at this excellent blog: Help! Linux Ate My RAM
The TLDR version is that *nix systems reserves all memory, so the default poller that SolarWInds uses reads the 'free mem' OID which basically says 'I don't have much'.
The solution is to either create your own poller (Admin > Threshold & Polling > Manage Pollers) and insert the right OIDs for your platforms - come back to us here if you can't find the details and I'll see what we can do. Then assign the poller to your F5's, wait for a polling cycle or two and check vital stats again. Alternatively, and a lot easier, is to import the poller already created and saved to THWACK...
If none of the above works, and your environment genuinely isn't polling then I'd advise logging a ticket with support.
