Rabbitmq failed after the update from Solarwinds Orion 2020.2.6 HF3 to 2020.2.6 HF4

Rabbitmq failed after the update from SolarWinds Orion 2020.2.6 HF3 to 2020.2.6 HF4. Attached error screenshot.

After installing the rabbitmq service, even done full rabbitmq reset the rabbitmq message bus failed

Kindly help.

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Take a look at this KB

You can check configwizard logs on C:\ProgramData\Solarwinds\Logs\Orion\configwizard

What do the logs say?

Hi,

Thanks for reply. Tried all the steps in KB already. But still failed.

As per the logs its trying to start the rabbitmq app but its not starting.

@tamilponni has this been fixed ?

Hi,

Its not yet fixed.

Currently support team provided some workaround to complete the upgrade.

So is this a kind of bug with the upgrade HF4 ? or specific to environment

Not yet confirmed, but support team suspect it may be environment issue, so still they checking.

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