Pre-Defined Executable Actions

I know that this has been requested before, specifically for NPM but with the direction APM/SAM is taking I think that it's equally or more appropriate here.

I would like to have the ability to create executable actions that can then be ran against the different nodes in APM/SAM. I picture it as a pre-defined action toolbox where I can specify the node(s) that I want to execute it against; similar to how NCM handles config updates. Additionally I would also like the ability to link them to alerts so that they be ran in response to alerts.

Way back in the day we had this functionality with HP OpenView and it may be the only one thing I miss about it.

Find more posts tagged with

Accepted answers

All comments

aLTeReGo

You can certainly execute a script or external program as part of any alert action today using the Advanced Alert Manager. Was there something more specific you were looking for?

byrona

I am familiar with this capability. I don't want it to run automatically in response to the alert; this would be inherently problematic. Because the system isn't intelligent you can end up with false-positives and you don't want to go executing scripts against a system that isn't really down; instead it's better to have our NOC techs do a sanity check to validate that the problem really does exist before executing the action.

The feature that I am requesting is twofold...

The core of it is having a set of pre-defined executable actions that can manually be ran on any node(s) at any time with the appropriate permissions.

The additional piece is linking those actions to alerts so that in response to the alert a NOC tech can manually run the action if they deem necessary right from within the alert; this was functionality we had with OpenView. This part would just be a cherry on top, the first piece is what I would really like to see.