Orion can Automatically place objects on the World Map using geo location when the Device returns a street address or Latitude/ Longitude via SNMP. Here Orion uses the Map Quest website to Resolve the place names and Address of Objects on the World Map. The address details are being returned to Orion via SNMP, either via Address String or Latitude, Longitude. However, there may be issue when using certain addresses. that the Map Quest Service cannot resolve properly. As a result, the nodes can be placed in wrong locations.
Node showing wrong location on World Map (solarwinds.com)
Note:
Device location (Latitude and Longitude position) can be configured in Nodes when they are deployed. When you add these devices for SolarWinds Monitoring, SolarWinds take these location values (Longitude & Latitude) via SNMP and Check these values with MAP Quest Website (MAP Quest provides the Address location based on Latitude and Longitude value provided). SolarWinds Get the relevant location address from (EX: Canada) from MAP Quest and add the node Position to SolarWinds World Map.
If the Device Latitude and Longitude Position is wrongly configured, The Orion MAP will show the wrong location. To fix this, the Correct location should be configured in the Devices. As a workaround, we can Manually edit the Orion Database and give the correct value.
Go to Orion Database ->Node (View), Execute Query– Here you can get the relevant Node Details.
Go to Orion Database -> World map points table->Execute Query
EX:
UPDATE [dbo].[WorldMapPoints]
SET Latitude = 30.504857, Longitude = '-97.819854'
WHERE InstanceID=40
By doing this correct value can be updated.
Note:
- this is only a work around. To fix the actual issue the devices should be configured with correct Latitude & longitude values.
- Sometime Platform issues can be a reason for wrong location of Nodes in World Map. Upgrade/Hot Fixes can resolve this issue.
