Dear guys,
I have a technical question about DameWare Mini Remote Control Version 12.0.
Let me try to explain the situatie so you guys can give me the best advice.
We have a (multiple) cliënt with the following setup:
Dell R5500 > K2200 Graphic card > Displayport to DVI > DVI Strecht > Fiber > Patch > Patch > Fiber > DVI Strecht > DVI To HDMI > Barco Videowall
The problem is that randomly the client gives black screen to the videowall is pushed (this happens with multiple screens/clients).
But when i reconnect to the videowall with dameware it seems there is a refresh rate pushed to the client and after that there is still input on the screen.
This issue doenst need to have dameware involved in it but im trying to understand my problem and what dameware does to active the input agian.
The videowall see the input and does not says "no signal" ofcourse I have checked multiple settings on the client and the graphic card.
Do you guys have any clue or can you call me how dameware worsk with the refresh rate.
Kind Regards,
Kevin Lankhaar