So here's the thing.
We have our main poller and DB in an HA pair. We further have 2 extra sets of pollers in an HA pair and then we have a buch more APEs that are standalone boxes. We also have a web frontend that is load balanced by a Fortinet ADC.
From time to time we get an issue where a newly created item: e.g. a group - or a newly created dynamic query doesn't appear. So this new group (for e.g.) is created via the web frontend - let's call it .10. However, as soon as I log in to the HA IP (.5) or even direct to the live box in the pair (.1) it is instantly visible. So we go through all the usual aspects of:
- logout
- clear cache
- clear history
- clear temp files
- wait "insert random amount of time" incase the DB is playing catchup
- Ctrl+F5 the browser page
- try a different browser
- log out of one works VPN and into another
- etc
but it never appears via the .10 view, or if it does it could be day(s) later.
We have previously loggd this with support and got told it was RabbitMQ and we have to go through the whole uninstall / reinstall process (https://support.solarwinds.com/SuccessCenter/s/article/Full-RabbitMQ-Reset-in-Orion-Platform-products?language=en_US) which even if 2 of us are doing still takes a couple of hours in our environment.
We end up doing this once every 2 to 3mths - but surelythere has to be a better or quicker answer than this as we did this yesterday and it did solve our issues but took NPM, etc out of action for the 2hrs or so it took to process. ANd then ultra depressingly, this morning I created a new group via .10 and I can't see it, but it is there via .1 and .5.
Thoughts?
