Dear,
We are wanting to integrate SolarWinds, with a ticket management tool (job administration), called Service Desk (SD) Broadcom brand.
By triggering an action from an alert, you want to generate a ticket in SD. For this, we are using the action "Send A GET Or POST Request To A Web Server", with the following parameters:
-URL of the Site
-Method: Use HTTP / S POST
-JSON
{
"in": {
"summary": "TICKET TITLE",
"description": "MESSAGE BODY",
"category": {
"@Yo hice"
},
"customer": {
"@COMMON_NAME": "USERNAME"
}
}
}
-ContentType: application / json
-Authentication: Basic
Many tests were carried out, simulating the execution, and we always get the same error "Failed to execute HTTP request".
Is there a way to see more detail of the error?
Do you have any examples of this integration that you can pass us on?
If I need to authenticate with username and password + token. How can I pass all this data?
Thanks in advance
Greetings,
