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Alerts and Events

Hello All !

I am very new to Solarwinds.

Can anyone please clarify what is the difference between Alerts and Events.
Also, Orion and Service now are integrated, if there is a alert in Orion , events are created in Service now (I am not sure about this).

Please clarify what is generated first (events or alerts).

Thanks in adv !

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daham_bm

Basically the events created for every action. As an example: node creation, Node polling issue, Node issue ect.

on the other hand alerts, are basically an option to inform to the user (via email/sms/SNOW ticket). You can filter the events created by an alert(Select Alert triggered from event type) But not all the events are generated due to an event.

In the alerts you can choose list of actions and SNOW case/event creation is one of them.

stuartd

[quote userid="283059" url="~/product-forums/network-performance-monitor-npm/f/forum/91455/alerts-and-events"]Please clarify what is generated first (events or alerts).[/quote]

The answer to this is a 'depends'. Depends on your setup and what is configured. But rather than worry about what is first, your better bet is to worry about how and where you use them and understand more about them.

An event is essentially a log of when something occurred or was done in SolarWinds.

Whereas an alert is something you want to happen because of an event.

N.B. Not all events will trigger alerts.

e.g. you could have an event like this:

But unless you have an alert configured, then nothing further will happen. In our case, we have a trigger for APs being down for >60m and so we see this in the alerts panel:

My best advice at this stage would be to start doing some of the virtual classrooms to et a better feel for what's what and where.

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