Hi Thwack Community,
I am new to Thwack as well as Solarwinds, and I need some guidance. I created an Email Alert for O365 Service Health Status. The email alert will trigger when the O365 component status is not equal to 'Up.' Today, we have an issue with MS Teams, and I noticed a service degradation from Microsoft. However, the email alert did not trigger because the component status is 'Up.' I wanted to trigger the email alert whenever a service ID changes. This way, my team will be informed whenever a new service ID is added/subtracted from the component. If you know there is a way to configure the alert based on service ID changes rather than the component status, please guide me. Thank you very much. Please see the screenshot.
