When we have high traffic to web URL, then we were unable to login to web URL portal its showing as 'invalid password' and this works with recycling of IIS application pool.
But this issue keeps reoccurring
Can anyone please suggest the Perm fix?
How many concurrent users are accessing SolarWinds GUI when this happens ? If there are too many users then you should go for an Additional Web Server, your IIS process will be eating up a lot of memory. When this issue happens as well check how much Memory is being used up by IIS on your SolarWinds Server.
Yup, I agree "If the number of users logged in simultaneously is close to 50, add an additional web server."Optimize the performance of the Orion Web Console (solarwinds.com)
If you aren't near 50, you may want to look at any custom resources, or resources that pull a lot of data on your pages.
Yeah right, that is absolutely correct I never thought about that , Custom Resources or hammering Views
As well check Settings -> Manage Accounts -> Check if 'Disable Timeout Session = No' for non-admin users, be it for AD Group or local application accounts. If this is set to 'No' then users who are not actively using the UI will be logged out automatically. There are cases where most users do not logout after they are done with their work. This feature will help you in loggin them out automatically.
Thanks For quick reply. We have more than 50 users connecting at a time to web URL. but, can we try adding another app pool instead of adding another Web server?
To the best of my knowledge 'NO', you should go for an Additional Web Server.
