Orion migrated to a new server with new IP and new name - strange instructions

Question

Hello,

the migration guide is giving strange and not correct info, also conflicting with the video version.

the end fact on my case is that i ended up with a new server with a expired license and a license in the portal in a activated stage. The expired date is the date on which i did the install.

i did open a ticket to reset the licenses, but it would be good to see an updates on the guide.

the points that i remember:

- there is no talk about changing of the IP, only the name

- the video speak about different "more info see this" and the links are broken

- the video speak about NTA more to change, but the written doc, is not

Cheers,

cnicules · Answer

yeah sure

https://documentation.solarwinds.com/en/Success_Center/orionplatform/content/migrate_solarwinds_to_a_new_server_with_a_new_ip_and_hostname.htm

the video link is in the article.

as an update on my install i see the MainPoller is in Critical as he still has the old IP attached to it.

i don't see any way to change from gui, so i presume i need to change in the DB manager at engines.

sturdyerde · Answer

Can you please provide the links to which article and video you were following so SW can update the documents and others can learn from what you found?