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NPM and SAM modules didnt upgrade to HF2

Hi All,

I have SolarWinds tool with various modules. I could get all modules upgraded to HF2 to safeguard from the vulnerability but NPM and SAM are not showing they are updated to HF2 even after i installed. I'm trying using all offline installers because right after the vulnerability i have disabled internet on the servers. Please see the screenshot below. Can someone help me what are the reasons for it not showing latest version HF2? What can be done to it. NPM and SAM.PNG

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Accepted answers

neomatrix1217

Individual products will have their own hotfix versions that may not match the Orion Platform HF version. What matters is the “bookends” of the web console footer. It will include the Orion Platform HF version on the left and the product version on the right.

All comments

neomatrix1217

abishek.dhavala

Thanks for your response, here are my SAM and NPM versions. Are they good from the security vulnerability remediation.
WPM: 2020.2.2 | Orion Platform HF2, NCM HF2, DPAIM, NPM, VMAN HF2, SAM HF1, NTA HF2: 2020.2.1

intDownalrtOID

We can see that the Orion Platform is on HF2. So you're good !

You can also check directly on Windows by going to Control Panel > Programs and Features > View Installed Updates*. it should be something like this :

The important thing to look at is the SolarWinds Orion Core Services.

Hope this helps !

*Procedure found on SolarWinds support page : https://support.solarwinds.com/SuccessCenter/s/article/Verify-hotfixes-that-have-been-installed?language=en_US

rinat.kirimov

So, I see HotFix2 applied if I RDP to Orion Core and check under Programs and Features. But if I run sql query on [dbo].[OrionServers], it's still showing hotfix1. Any way to have the database catch up with the reality?

attachments.zip

danielleh

For those inquiring what version or hotfix you're running: https://thwack.solarwinds.com/t5/The-Orion-Platform-Discussions/Determining-the-Version-and-Hotfix-Level-of-Orion-Platform/td-p/614154