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Solar Winds Report Manager support ticket issue

Hi,

I have raised a ticket with SolarWinds for an issue with our Report manager software. The ticket has been in the queue for more than a week and support staff are very unreliable and not providing any clear direction and always pushing aside or providing multiple excuses. I want to know if there is an escalation point to have this ticket looked at.

Thanks,

Francis

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mark_wiggans

Yes, try emailing

technicalsupportfeedback@solarwinds.com