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Monitoring RAM on a Process

Hello Everyone,

I was given a request to monitor a particular Windows process and when the memory for that process reaches 1.8 GB then restart a separate Windows service. I have an alert that's configured to watch the particular process and the memory used is greater than 1073741824 bytes.

I'm not sure how to restart a separate service in the Trigger Actions tab. I've always used the Execute An External Program and plugged in APM\APMServiceControl.exe ${N=SwisEntity;M=ComponentAlert.ComponentID} into the Network path. I think it attempts to restart the process, so I added the Windows service to the same alert details as the processor, but the service doesn't restart. I don't think it even attempts to restart it.

Has anyone had a similar request and how did you build it?

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Accepted answers

vinay.by

** You should be able to retrieve ComponentId of the service that you want to restart***

If you are trying the restart a service for which the alert is not generated then try hardcoding the ComponentID value of the other service that you want to restart AM:12345

Rather than the below

C:\Program Files\Solarwinds\Orion\APM\APMServiceControl.exe ${ComponentId}

Use

C:\Program Files\Solarwinds\Orion\APM\APMServiceControl.exe AM:12345

*This isn't a good approach but give it a try, lets see if the functionality works as expected*

All comments

vinay.by

I am assuming you have created a 'APM: Component' Alert for the same ?

Underlying concept still remains the same is what i assume, please have a look at the below threads

https://thwack.solarwinds.com/t5/SAM-Discussions/SAM-APM-Service-Control-not-starting-windows-services/m-p/118631

https://thwack.solarwinds.com/t5/SAM-Discussions/What-is-the-best-method-to-restart-a-stopped-Windows-service/m-p/101625

Check if the below executable exists on your Primary poller

C:\Program Files\Solarwinds\Orion\APM\APMServiceControl.exe

vinay.by

** You should be able to retrieve ComponentId of the service that you want to restart***

If you are trying the restart a service for which the alert is not generated then try hardcoding the ComponentID value of the other service that you want to restart AM:12345

Rather than the below

C:\Program Files\Solarwinds\Orion\APM\APMServiceControl.exe ${ComponentId}

Use

C:\Program Files\Solarwinds\Orion\APM\APMServiceControl.exe AM:12345

*This isn't a good approach but give it a try, lets see if the functionality works as expected*

s-bolyard

Worked great! The only adjustment I needed to make was to remove the AM:.

Ending the week on a great note. Thank you!