hello .
I have the same problem, I can not solve it, the local computer takes him I installed the new version from the website (try edition ) I connected to laptops win 7 , when I do a right click from my local computer I have the option to copy files from a "Dameware mrcc to remote control"
When I want to copy from the remote computer does not have the ability, I do the right click with the mouse and there is the possibility that needs to be it, "Dameware Mrcs to copy local computer"
I took off my back I installed but not help , it is very important to us that we want to buy licenses.
