Top Menu no longer appearing

jbrown8380

I have no idea what I did but all of a sudden the top menu is no longer appearing.  I've been poking around in IIS. This is running SolarWinds NPM 2020.2 on Windows 2019.

I'm getting an error message when I login saying:

"We are having difficulty communicating with the Orion server. Some of the backend services are not working properly." 

If I click the Learn More link get the following:

{
	"data": "",
	"status": 400,
	"config": {
		"method": "POST",
		"transformRequest": [
			null
		],
		"transformResponse": [
			null
		],
		"jsonpCallbackParam": "callback",
		"params": {
			"swLogOutOnAuthError": true,
			"swAlertOnError": false,
			"lang": "en-us",
			"viewId": 1,
			"swLogOnError": [
				401,
				403,
				500,
				501,
				502,
				503,
				504,
				505,
				506,
				507,
				508,
				509,
				510
			],
			"swToastOnError": [
				401,
				403,
				500,
				501,
				502,
				503,
				504,
				505,
				506,
				507,
				508,
				509,
				510
			]
		},
		"headers": {
			"Accept": "application/json, text/plain, */*",
			"Content-Type": "application/json;charset=utf-8"
		},
		"cache": false,
		"url": "https://netcfgsvr2:443/api2/swis/query",
		"data": {
			"query": "\nSELECT\n    NotificationTypeID,\n    RequiredRoleID\nFROM Orion.NotificationTypePermission\n",
			"parameters": null
		}
	},
	"statusText": "Bad Request",
	"xhrStatus": "complete"
}

Any help on how to troubleshoot this would be great.

jbrown8380

I've found the problem.  After installing SolarWinds NPM v2020.2, I am required to harden the installation and bring it into compliance with DISA STIG requirements. I had gone into the IIS Configuration Editor and accessed the system.web/httpCookies section.

From within this section I set the httpOnlyCookies property to "True".

I had done this because we had previously been required to make this change in an older version of the STIG checklist that we'd used, back when we were using SolarWinds NPM v11.5 on Windows 2012r2.  This didn't break the installation back then.  Turns out this requirement is no longer in the current STIG checklist as of today.  And now, it appears to break the installation today.

I must now keep this property set to "False".