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Error Creating New Users/Groups: setting property 'maps' not found

When trying to create new Windows Groups or SAML groups I receive an error that the "setting property 'maps.' was not found". No logs in Windows Event Viewer but I can create individual Windows users and individual Orion users. It only affects Windows groups, SAML groups, and individual SAML accounts. I have added Windows groups in the past without issue and only came across this because I was working on enabling SSO. My guess is this has something to do with the web form for new accounts and the permission sets it tries to load after I supply the Name ID for the account/group, but I don't know where to find that information or why it would only affect certain account types.

I have already run database maintenance, repaired the Information Service, Orion Core, NPM, and Administration Service applications, and have completely deleted and rebuilt my NetPerfMon site in IIS.

I will upload a screenshot and the actual error log tomorrow but I wanted to get the thread started at least so you fine people of the interwebs can instruct me how to Douglas. Thank you in advance!

EDIT: Added error screenshot and log as promised.

attachments.zip

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Accepted answers

neomatrix1217

Take a look at this KB article and see if the solution helps you.

https://support.solarwinds.com/SuccessCenter/s/article/Error-when-creating-new-accounts-after-upgrading-to-NPM-12-5?language=en_US

All comments

neomatrix1217

Take a look at this KB article and see if the solution helps you.

https://support.solarwinds.com/SuccessCenter/s/article/Error-when-creating-new-accounts-after-upgrading-to-NPM-12-5?language=en_US

jpetellat

I have searched so many places for that exact phrase and never came across this... /facepalm. Thank you. I'll let you know how it goes.

jpetellat

I didn't do it the SQL way, but the KB confirmed my suspicion that the problem was a map view I had created and assigned as the default view for one of our new accounts. I just deleted the view and tested account creation again, and it works now. Thanks.