Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials
Store

Alerts - Sometimes when I modify an existing alert it doesn't seem to work, here's the workaround

Hi everyone,

I hope everyone is doing well during these bizarre COVID-19 times we find ourselves living through.

Something I've noticed when working with alerts - when modifying existing alerts they sometimes don't seem to work after I save my changes. A workaround I've found is to select the alert I just modified and then choose Duplicate & Edit and simply change the name of the new alert. I then disable the old alert and then enable the new alert and it starts working.

Just thought I'd share.

-Briand

Find more posts tagged with

Accepted answers

All comments

bobmarley

Thanks for sharing. I have seen that happen as well and have rebuilt alerts because of this. Didn't know it could be fixed this easily.

tony.johnson

Thanks for sharing. Is there any particular pattern to this behavior? Having made the change to an alert, how long has passed before determining it is not triggering?

sturdyerde

Interesting fix. Can't say that I like the thought of having to do that, but nice to know there may at least be a workaround. I wonder if this might work for one of my alerts that never sends the 'reset' emails.

shuth

I've seen it happen for alerts where you edit the alert conditions and any alerts currently active never reset (even if they meet the reset the conditions). You have to clear it out manually.