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Problem Motorola radio interface

Hello everyone, I have a problem with the Motorola 6521 access point at Solarwinds, when I make a new discovery for this type of antenna it detects that the radio interface is not active.
However, that interface is what users connect to without any problem.
The versions I have tried are 5.5 and 5.7 but with the 5.8 version it detects it correctly.
Could someone tell me why this happens?

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Accepted answers

mesverrum

Open a ticket with the vendor and have them fix the bug in their SNMP. Thats an industry standard OID so if they try to come back with some nonsense like "we consider 2 to be up" then they are just being dumb. Meraki has had a similar issue on the mx68 firmware for months and the fix won't go general release for several more months.

All comments

mesverrum

You'll need to run an snmp walk against the AP to see what it's showing on oid 1.3.6.1.2.1.2.2.1.8 for those interfaces, I have encountered many devices over the years that just had bad data in SNMP so SW can only show what it sees.

I appreciate your taking the time to answer my question.
I did the SNMP walk and it gave me this result and reading the description I see that 3001=radio1= status down, but as I commented, that interface is active and through which the clients are connected.
What could I do to fix this?

mesverrum