Hi ALl,
Trying to deploy NPM on existing setup which has SAM and VMAN- but getting error. Below screenshots for reference.
the setup was deployed for than a month ago and i was told by support that if i need to deploy other plugin i need to use that same setup file.This setup has HA in place.

This is what i get. And not sure why Windows updates is mandatory for the install/upgrade...

Incompatible environment
DISCOVERED: 6/16/2020 1:11:20 PM
DESCRIPTION: The version of the installer is not compatible with the selected product versions.
RESOLUTION: Go to Customer Portal and download the offline installer for your specific product version or call support for assistance.