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What is your process on maintenance windows/alert conditions

Here's my scenario

The NOC receives alerts on SAM alarms that fire off after a Windows Update does its thing and reboots. I do not want those alerts to go out, but here's my dilemma:

The patch window is four hours and it's unknown which server is being patched at what time. I don't want to put each server in a maintenance window for 4 hours. A lot can happen in four hours.
I could put a 10-15 minute condition on the alert, but I don't want the the users to report the problem before we know about it.

I think the lesser of the two evils is the 10-15 minute condition, but I'm curious what other people are doing.

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hpstech

What patching tool do you use? With SCCM, you can pretty much predict the window with even large groups of servers. I only need a one hour window most of the time. Is yours 4 hours due to manual intervention needed or other reasons?

I'm thinking you could script something out using the unmanage/manage tool based on windows updates events for the WU installs. So if you have event log entries for a reboot and patch installs, you could use the tool to automate maintenance mode on/off triggers.