Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials
Store

TFTP Service times out and will not start

I installed verion 9.2 of the Standard Toolset on my test system before deploting to 300+ fielded systems.

The only problem I have (and it is a show stopper) is that the TFTP Server (version 9.2.0.47) never starts the TFTP Service. The Windows System Log and the TFTP Server log both agree to that fact.

As solution would be GREATLY appreiciated

From the TFTP Server Log:

2008-03-13 16:38:31,726 [Main UI Thread] INFO TFTPServer.Instance - TFTP sevice: Start() function was invoked.
2008-03-13 16:39:01,771 [Main UI Thread] ERROR TFTPServer.Instance - "Cannot start SolarWinds Internal TFTP Server"
System.InvalidOperationException: Cannot start service SolarWinds TFTP Server on computer 'MPIW-JOE'. ---> System.ComponentModel.Win32Exception: The service did not respond to the start or control request in a timely fashion
   --- End of inner exception stack trace ---
   at System.ServiceProcess.ServiceController.Start(String[] args)
   at System.ServiceProcess.ServiceController.Start()
   at TFTPServer.Instance.StartService(ServiceController TFTPserviceController)
2008-03-13 16:39:01,787 [Main UI Thread] INFO TFTPServer.Instance - TFTP sevice was started

From the Windows System Event Log:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date:  3/13/2008
Time:  4:39:01 PM
User:  N/A
Computer: MPIW-JOE
Description:
Timeout (30000 milliseconds) waiting for the SolarWinds TFTP Server service to connect.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date:  3/13/2008
Time:  4:39:01 PM
User:  N/A
Computer: MPIW-JOE
Description:
The SolarWinds TFTP Server service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Find more posts tagged with

Accepted answers

greg

Larry - I did a little digging and the 9.2 TFTP server service is no longer being signed, *but* some of the libraries it uses are, which causes the CRL check you're seeing.

Getting unsigned versions of this library would require a new build of the toolset (support can't help you on that). Since these files are shared, I will have to get approval to release unsigned versions of these files. I will update this thread when those files are available.

In the meantime, can you fake out the server address using the host file?

HTH,

Greg

All comments

juanmotime

I forgot to mention, it is a Windows XP SP2 system with ALL security updates installed:

Running the folowing software:

Snare 3.0

Symantec Antivirus Corportate 10.0.2.2000

Kiwi Syslog Server 8.3.7

Kiwi Log Viewer 2.0.11

Open Office 2.3

DWG TrueView 2008

Ethereal 0.10.8

There are NICs in the system

Onboard NICwith multihomed addresses (1 WAN subnet and 15 private subnets)

1 PCI NIC with no protocols assigned for ethereal use only

mark_wiggans

Yuu might try some of davidmaltby's suggestion here

juanmotime

Thanks Mark,

But that thread doesn't apply, as his first step is the assumption that the TFTP Service is running.

My issue is that the TFTP Service will not start. The older 2001 free version of the TFTP server worked just fine on these systems. We are now installing the SolarWinds Toolset and have discovered that the new TFTP server will not start the service. We will need the capabilities of the new TFTP server as the IOS for our 3825 routers are over 32MB in size and using some of the tools in the toolset use the integrated TFTP swerver and as of now are non functional.

greg

Hey Juan - (love the handle BTW...) There a couple of reasons that the TFTP server service (or any.NET service for that matter) might not start.

First, we need to make sure that the user specified in the "log on" tab for the service properties has enough rights to do to run. If it is set to LocalSystem, that is fine.

Second, we need to make sure that all the .NET stuff is correctly installed, specifically the .NET 2.0 Runtime. I have seen where this can get corrupted. A re-install / repair can rectify this.

Third, we used to sign our services executables, and the OS will want to verify the Cert with a CRL.This would require internet access to a CRL server. If the server executable is signed, and we cannot reach a CRL server, then the SCM will timeout when trying to start the service.

If none of these suggestions get you anywhere, please contact support and create a ticket (reference this thread so we don't waste your time), and that will allow my team to dedicate some troubleshooting time with you.

HTH,

Greg

MWIsrael

Check your Services and see if it is set to start manually. Change it to automatic if you plan on using it for all your TFTP needs. Some Cisco products have their own built in TFTP service in which case you should stop the SolarWinds TFTP Service. Otherwise there is a conflict and the built in Cisco won't start becasue TFTP is already running.

Also, you can stat and stop the SolarWinds TFTP in Windows by right clicking on the TFTP ICON in the taskbar.

jwebste1

I was having the same problem but went about my solution a bit differently.

I have found that windows (microsoft) can be very touchy about the types of things applications try to do within windows - especially starting a service that enable external connectivity.

Solution that worked the first time for me:

Open up the Services MSC

by going to start run and typing "Services.msc" find the Solarwinds tftp entry and start the service manually from there.

Mine started up just fine from the services.msc but will not and would not start by application initiation.

let me know if that worked for you.

Jamey