Why do the Orion pollers stop polling and each server has to be restarted? Last Database UpdateNow Polling Engine on MSDCORIONAPP1Engine Status Polling Engine ActiveType of Polling EnginePrimaryPolling Engine VersionSolarWinds Orion Core Services 2012.2Installer language selectionEnglishOperating system regional settingEnglishIP AddressxxxLast Database Sync29 seconds agoPolling Completion98.3Elements 7069 0 elements assigned Delete unused polling engineNetwork Node Elements1088Volume Elements530Interface Elements5451Polling Rate44% of its maximum rate.» Learn moreHardware Health Polling Rate24% of its maximum rate.» Learn moreUnDP Polling Rate0% of its maximum rate.» Learn moreTotal Job Weight1991 Polling Engine on MSDCORIONP1Engine Status Polling Engine ActiveType of Polling EngineAdditionalPolling Engine VersionSolarWinds Orion Core Services 2012.2Installer language selectionEnglishOperating system regional settingEnglishIP AddressxxxLast Database Sync29 seconds agoPolling Completion100Elements 10183 0 elements assigned Delete unused polling engineNetwork Node Elements2207Volume Elements4548Interface Elements3428Polling Rate63% of its maximum rate.» Learn moreHardware Health Polling Rate4% of its maximum rate.» Learn moreUnDP Polling Rate0% of its maximum rate.» Learn moreTotal Job Weight2045

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Orion pollers stop polling

Why do the Orion pollers stop polling and each server has to be restarted?

Last Database Update	Now

Polling Engine on MSDCORIONAPP1
Engine Status	Polling Engine Active
Type of Polling Engine	Primary
Polling Engine Version	SolarWinds Orion Core Services 2012.2
Installer language selection	English
Operating system regional setting	English
IP Address	xxx
Last Database Sync	29 seconds ago
Polling Completion	98.3
Elements	7069 0 elements assigned Delete unused polling engine
Network Node Elements	1088
Volume Elements	530
Interface Elements	5451
Polling Rate	44% of its maximum rate.» Learn more
Hardware Health Polling Rate	24% of its maximum rate.» Learn more
UnDP Polling Rate	0% of its maximum rate.» Learn more
Total Job Weight	1991

Polling Engine on MSDCORIONP1
Engine Status	Polling Engine Active
Type of Polling Engine	Additional
Polling Engine Version	SolarWinds Orion Core Services 2012.2
Installer language selection	English
Operating system regional setting	English
IP Address	xxx
Last Database Sync	29 seconds ago
Polling Completion	100
Elements	10183 0 elements assigned Delete unused polling engine
Network Node Elements	2207
Volume Elements	4548
Interface Elements	3428
Polling Rate	63% of its maximum rate.» Learn more
Hardware Health Polling Rate	4% of its maximum rate.» Learn more
UnDP Polling Rate	0% of its maximum rate.» Learn more
Total Job Weight	2045

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r0berth1

additinal info

Web Server	MSDCORIONAPP1
Operating System	Windows Server 2008 R2
OS Version	6.1.7601.65536
Service Pack	Service Pack 1

Database Server	MSDCSQL179\ORION
Catalog	NPM
Database Engine	Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64) Apr 2 2010 15:48:46 Copyright (c) Microsoft Corporation Enterprise Edition (64-bit) on Windows NT 6.1 (Build 7601: Service Pack 1)
SQL Version	Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64) Apr 2 2010 15:48:46 Copyright (c) Microsoft Corporation Enterprise Edition (64-bit) on Windows NT 6.1 (Build 7601: Service Pack 1) ; Product level : RTM
Security Model	Username / Password
User Name	NPMuser
Connection Timeout	20

Network Elements	17252
Nodes	3295
Interfaces	8879
Volumes	5078

Alerts	265
Events	116744
Pollers	63404
Polling Engines	2

Last Database Archive	25-Apr-2013 01:00 AM
Next Scheduled Database Archive	26-Apr-2013 01:00 AM
Database Archive Time	01:00 AM

Retain Detail Stats	7 Days
Retain Hourly Stats	30 Days
Retain Daily Stats	365 Days
Retain Events	30 Days

tomas.pospisil

Hello r0berth1,

From "Last Database Update Now" and "Last Database Sync 29 seconds ago" for main and additional poller it doesn't looks like it stopped polling, but for 100% we need diagnostics. From which signs you have assumed that engines stopped polling?

Best Regards Tom

r0berth1

that was just after a restart of both polling engines. I will send you the diags or get a ticket opened, whichever you prefer.

tomas.pospisil

Please open support case and post #number here so I can track it down.

Thanks Tom